What’s the big picture for a Medical Virtual Assistant? What impact are they aiming to make?

Medical Virtual Assistant

The growing digital world is significantly changing healthcare, and medical virtual assistants are at the forefront of this shift. While it might seem like their main purpose is simply to make things faster, more personal, and better for patients by using remote workers, the reality is deeper.

Let’s explore what this new technology truly aims to achieve and how it’s reshaping the entire healthcare experience.

What is a Medical Virtual Assistant?

A Medical Virtual Assistant (MVA) is a trained professional who provides remote administrative, clinical, and medical billing support to healthcare providers, clinics, hospitals, and other medical organizations. They work remotely, often from their own home or office, utilizing VoIP technology and your practice management system to perform tasks that would typically be done by an on-site medical assistant or administrative staff.

Think of them as a digital extension of your healthcare team, helping to streamline operations and improve efficiency without the need for a physical presence in the office. For all practical purposes, they are a member of your existing staff, just working remotely. This setup necessitated and widely used during Covid firmly demonstrated its practicality.

Optimal Match for Your Clinic Requirements

Finding the perfect medical virtual assistant for your clinical work means doing some homework and picking a reliable company. Doctoc is known for providing excellent virtual medical assistants made just for healthcare teams worldwide.

Doctoc’s virtual assistants are highly experienced and proficient in medical terminologies, clinical workflows, and meeting diverse patients’ needs.

Since every clinic has it’s own workflow pattern, we will pick the right candidates tailored to your needs, share their CV’s with you that you can shortlist and conduct and interview with one or more VA’s to ensure that the Virtual Assistant will be the perfect fit for your Clinic.

What is the benefit of hiring a virtual assistant, not an on-site one?

Between 2021 and 2025, a significant 42.9% of medical clinics in the US have made a notable shift towards hiring medical virtual assistants. However, this isn’t about offloading all their work but strategically bringing on virtual support to specifically tackle and simplify some of their most time-consuming and challenging tasks.

1. Cost Savings:

  • Lower Labor Costs: You pay as low as a flat $1599/monthly for an FTE, around 70% lower than the experienced on-site employee’s salary and benefits (health insurance, paid time off, retirement contributions).
  • Reduced Overhead: You save on expenses associated with an on-site employee, such as office space, equipment, utilities, and supplies.

2. Increased Efficiency and Patient Care:

  • Improved Productivity: You can count on our medical virtual assistants to be fully dedicated to your clinic and your clinic only, handling their responsibilities timely and meticulously.
  • Focus on Core Tasks: By delegating administrative and routine tasks to a VA, you and your on-site team can focus on patient care.

3. Doctoc’s Exclusive Business Partnership Model:

  • Strategic Outsourcing: Simple outsourcing does not work unless you integrate. Our virtual medical assistants seamlessly integrate within your clinic’s workflow, support in-house staff and work under your clinic’s protocols.
  • Business Success Manager: Doctoc assigns a dedicated manager to supervise, review, and report on the virtual assistant’s work, leading a complete team effort to achieve your business objective and ours.

Embrace the future of your clinic with Doctoc’s qualified Virtual Medical Assistants: your key to streamlined workflows, enhanced patient care, and more efficient practice. Explore the possibilities today!