Advanced Healthcare Communications Platform for Today's Clinics
Doctoc is an all-in-one health communications platform with cutting-edge clinical communication tools, HIPAA compliance, and personal support to help medical practices run smoothly, no matter the size.
Schedule A DemoWorks Across Platforms, No New Hardware Required
VOIP Phones
Computers
Smart Devices
A Smarter Healthcare Communications Platform for Personalized Patient Care.
Streamline your practice with an automated end-to-end HIPAA compliant phone service that streamlines everything from call routing to secure patient text messaging services. Whether you’re using our automated tools or getting support from a live virtual medical assistant, our healthcare communications platform simplifies your day and supports your staff.
HIPAA Compliant Phone Service & Fax for Clinics
Every call counts. Doctoc’s cloud-based HIPAA compliant phone service ensures patients
are never stuck in voicemail limbo. Our platform enhances call reliability, transcription accuracy, and workflow efficiency—key components of smart clinical communication.
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Reliable After Hours Answering Service for Medical Professionals
From outpatient voicemails to urgent STEMI calls, our medical answering service
Read Moreseamlessly handles all clinical communications. With this service, nothing falls through the cracks. Pair this HIPAA compliant phone service with our patient text messaging service for an unshakeable strategy.
Secure Two-Way Patient Text Messaging Service
Patient text messaging services are now the preferred method of clinical communication.
Doctoc offers a patient text messaging service that is secure, seamless, and fully HIPAA compliant—no app download required. From appointment reminders to test result updates, our system streamlines provider-to-patient communication.
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Virtual Medical Assistants: Real Support, Real Savings
Struggling to hire and retain great staff? Our trained virtual medical assistants help clinics
nationwide manage inbound calls, patient messages, chart prep, insurance checks, and more—all through a secure and efficient healthcare communications platform.
Read MoreBuilt for Healthcare. Backed by Experience.
Designed by physicians, clinic administrators, and IT experts, Doctoc was created to solve real-world challenges of medical practices. With robust clinical communication capabilities and deep insights through the admin dashboard, Doctoc offers visibility, control, and peace of mind.
- EfficiencyStreamlined workflow and automation of tasks saves time and improves productivity
- AccuracyAccurate patient data and clinical information for better decision-making and patient care
- ComplianceAdherence to regulations and standards helps protect patient privacy and ensures highest standards of industry compliance
Measurable Efficiency And Savings Using Doctoc’s Services
Get quantifiable results from Doctoc’s healthcare communications platform and clinical communication services, including our patient text messaging service, virtual medical assistants, and HIPAA-compliant phone service.
0%
Call-backs or responses to voicemails
0%
Drop in call transfers or hold times
0%
Improvement in patient responses
0%
Overall savings for clinical communication services
Visibility, Accountability, and Compliance — All In One
Our healthcare communications platform streamlines operations and provides you with both micro- and macro-level managerial insights. Gain a holistic view of employee productivity, patient call and message handling, top performers, and more with Doctoc's administrative dashboard.
- Monitor the status of outstanding patient requests or action items.
- Track the time taken to complete a task item, such as a call for the HIPAA-compliant phone service.
- View top performers by department and employee level.
- Manage all messaging via HIPAA compliant phone service and patient text messaging service.
Centralized Clinical Communication Benefits Everyone
Harness the power of a centralized healthcare communications platform to improve clinical performance.
See how it works
Happier Patients
Timely responses for both critical and non-urgent matters
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- No need to remember portal login credentials.
- Your clinic number is all they need
- Multiple options: Text, call or leave voice mail.
- Never a busy signal or put on hold
- Response times drop: Average 6min. to 38 sec
Happier Providers
Doctoc software filters out unnecessary phone calls and messages.
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- Easy to read, reply or forward patient messages with built-in alert systems
- One touch verified callback number with every message.
- Protected Caller ID when calling back patients or nurses. Provider’s number is never displayed.
Happier Staff
Doctoc software provides all the tools they need to make their work easier, and more productive.
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- Transcribed voicemails are 8X faster to read than listen.
- Tracking work item progress gives
- confidence that nothing falls through the cracks.
- Collaborative care avoids excessive workload on any single staff member.
Happier Administrators
Doctoc dashboard provides an instant overview of clinic performance to make necessary adjustments to improve efficiency.
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- A quick glance shows who are working harder and faster
- Savings of up to 70% on monthly phone and answering service bills.
- Offload portions of clinic work to our professional Virtual Assistants for even greater savings.
All-in-One Clinical Communication Platform To Run An Efficient Medical Practice
HIPAA Compliant Medical Telephone and Fax Service
Your clinic gets hundreds of calls a day. Handle every single one of them with end-to-end clinical communication coverage, including our HIPAA compliant phone service and fax service designed for the medical clinic workflow. Patients never hear a busy signal or get put on hold in a telephone queue. Voice mails are transcribed, and our proprietary software enables staff to process every action item efficiently.
After Hours Medical Answering Service
From a simple voicemail from a patient to a consult from the hospital, and even critical, time-sensitive STEMI calls for an on-call cardiologist, our medical answering service is designed to make it easy for everyone. Our software is robust enough to prevent anything from falling through the cracks. We have ensured that everything you need is at your fingertips, safe and secure.
HIPAA Compliant Patient Text Messaging Service
Patient text messaging services are universally recognized as one of the most convenient and reliable methods of communication with others. Our secure healthcare communications platform features a patient text messaging service, eliminating the need for patients to add yet another app to their phones. You can reply to patient calls, send test results, customize bowel and surgical preparations, office appointments, and procedure reminders, among other tasks.
Personalized Virtual Medical Assistants
Recruiting and retaining have become increasingly more challenging and disruptive to any clinic's workflow. Join hundreds of medical clinics nationwide for an efficient and cost-effective solution to help your clinic run smoothly. Our virtual medical assistants are trained medical professionals who handle various tasks, including answering incoming calls, notifying patients of messages, preparing charts, verifying insurance and eligibility, and more.
What customers are saying
As an administrator overseeing three hospital clinic locations with multiple providers, I am impressed that the Doctoc system is easy to implement, improves our workflow.
~ Richard Wedig
Chief Clinic & Surgical Services Officer
Wickenburg Community Hospital
As a consultant to hospitals and clinics, I highly recommend Doctoc. The software is simple to use and the Doctoc team is easy to work with. In fact, everything is easy with Doctoc!
~ Jeff Russell
Chief Executive Officer
Cornerstone Business Solutions
We have found Doctoc to be reliable well-designed software. The team at Doctoc is a pleasure to interact with, and is responsive to support and feature requests.
~ Paul M. Corsello, MD
Huron Gastro/Center for Digestive Care,
Ypsilanti, MI.
Getting Started Is As Easy As 1-2-3
Schedule a Demo
We will walk you through the features of our healthcare communications platform.
Customize Your Healthcare Communications Platform
Select the services that are right for your medical practice. Our competitive pricing, cost-effective solutions, and workflow efficiencies will help your clinic stay on budget.
Set Up Your Practice
All we need is your clinic contact information to get started. We'll have your Doctoc account "good-to-go" in just a few days, not weeks. We offer a 14-day free trial, with no long-term contracts.
Our Commitment to Peace of Mind
Your clinic's information is protected with comprehensive HIPAA compliance and end-to-end encryption.
Frequently Asked Questions
We understand that you may have questions, and we're here to help. Browse through our Frequently Asked Questions for quick, comprehensive answers to common inquiries about our services, policies, and more. If you don't find what you're looking for, feel free to contact us for further assistance.
What is Doctoc?
DocToc is an all-in-one clinical communication and healthcare communications platform designed for medical clinics. It helps optimize clinic workflows through reliable and customized communication solutions, including patient text messaging services, HIPAA-compliant phone services, and more.
How does Doctoc help streamline clinic operations?
DocToc automates end-to-end clinical communications, which enhances the efficiency of your practice. It manages everything from phone call handling and appointment scheduling to eligibility checks and prior authorizations.
What additional support does DocToc offer?
In addition to automation, Doctoc provides highly qualified and trained virtual medical assistants who can handle a variety of tasks, ensuring that your clinic maintains a personal touch when interacting with patients.
How reliable is Doctoc's platform?
Doctoc has a proven track record of reliability, ensuring your clinic’s communications run smoothly and without interruption. Our platform is designed to efficiently support the critical needs of medical clinics.
What type of training do virtual medical assistants possess?
Doctoc’s virtual medical assistants are highly trained and well-qualified to handle a range of clinical administrative tasks, from patient communications to managing authorizations and scheduling.
Does Doctoc integrate with existing clinic systems?
Yes, Doctoc is built to integrate seamlessly with many existing clinical systems, ensuring minimal disruption and a smooth transition to our platform, whether you need HIPAA-compliant phone services or a virtual medical assistant for your organization.