Advanced Healthcare Communications Platform For Today's Clinics

An all-in-one Clinical Communication platform with an unparallel reliability designed exclusively for medical clinics, small and large.
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Works Across Platforms, No New Hardware Required

VOIP Phones

Computers

Smart Devices

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AI-driven Patient Communication Channels and Pre-skilled Medical Hands.

Designed by Healthcare Professionals

Doctoc’s Healthcare Communication Platform has been designed with feedback from clinic administrators, doctors and IT professionals to meet the unique needs of healthcare professionals and medical practice
  • Efficiency
    Streamlined workflow and automation of tasks saves time and improves productivity 
  • Accuracy
    Accurate patient data and clinical information for better decision-making and patient care 
  • Compliance
    Adherence to regulations and standards helps protect patient privacy and ensures highest standards of industry compliance

Efficiency And Savings Using Doctoc  Services

Get quantifiable results from Doctoc’s Healthcare communications platform & Clinical Communication Services
0%

Call-backs or responses to voicemails

0%

Drop in call transfers or hold times

0%

Improvement in patient responses

0%

Overall savings for communication services!

Instant Visibility and Accountability. Nothing Falls Through The Cracks

All patient and clinical communications are documented with micro and macro level managerial insights. Gain a holistic view of employee productivity, patient call and message handling, top performers, and more with Doctoc's administrative dashboard.
  • Monitor the status of outstanding patient requests or action items .
  • Track the time taken to complete a task item.
  • View top performers by department and employee level .
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When you Have Effective Clinical Communication, Everyone Benefits

Harness the power of centralized healthcare communications platform to improve clinical performance
See how it works

Happier Patients

Timely responses for both critical and non-urgent matters

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  • No need to remember portal login credentials.
    Your clinic number is all they need
  • Multiple options: Text, call or leave voice mail.
    Never a busy signal or put on hold
  • Response times drop: Average 6min. to 38 sec

Happier Providers

Doctoc software filters out unnecessary phone calls and messages.

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  • Easy to read, reply or forward patient messages with built-in alert systems
  • One touch verified callback number with every message.
  • Protected Caller ID when calling back patients or nurses. Provider’s number is never displayed.

Happier Staff

Doctoc software provides all the tools they need to make their work easier, and more productive.

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  • Transcribed voicemails are 8X faster to read than listen.
  • Tracking work item progress gives
    confidence that nothing falls through the cracks.
  • Collaborative care avoids excessive workload on any single staff member

Happier Administrators

Doctoc dashboard provides an instant overview of clinic performance to make necessary adjustments to improve efficiency.

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  • A quick glance shows who are working harder and faster
  • Savings of up to 70% on monthly phone and answering service bills.
  • Offload portions of clinic work to our  professional Virtual Assistants for even greater savings.

All-in-One Clinical Communication Platform To Run An Efficient Medical Practice

HIPAA-Compliant Medical Telephone and Fax Service

Your clinic gets hundreds of calls a day. Handle every single one of them with a phone and fax service designed for the medical clinic workflow. Patients never hear a busy signal or get put on a hold in a telephone queue. Voice mails get transcribed, and our proprietary software makes it easy for the staff to process every action item efficiently.
Screenshot of a doctor's phone displaying a voicemail from a patient for a medical answering service.

Medical Answering Service

From a simple voice mail from a patient, to a consult from the hospital and even critical, time sensitive STEMI calls for an on-call Cardiologist, our Medical Answering service is designed to make it easy for everyone. Our software is robust not to let anything to fall through the cracks. We have made sure that everything you need is in the palm of your hand, safe and secure.

HIPAA-Compliant Messaging

Texting has become universally accepted, as the the easiest and one of the most reliable methods of communicating with each other. Our secure texting platform is HIPAA compliant without the patient needing to add yet another app on the phone. You can do it all – Reply to a patient call, send test results, customized bowel and surgical preps, office appointment and procedure reminders and more..
Screenshot of a text messaging service from a clinic to a patient.

Virtual Medical Assistant

Recruiting and retaining have become increasingly more challenging and disruptive to any clinic's workflow. Join hundreds of medical clinics across the nation for efficient and cost-effective alternative to making your clinic run smoothly. These are medical professionals trained in answering incoming calls, notifying patient messages, chart prepping, insurance and eligibility verifications and much more.

What customers are saying

As an administrator overseeing three hospital clinic locations with multiple providers, I am impressed that the Doctoc system is easy to implement, improves our workflow.

~ Richard Wedig

Chief Clinic & Surgical Services Officer Wickenburg Community Hospital
As a consultant to hospitals and clinics, I highly recommend Doctoc. The software is simple to use and the Doctoc team is easy to work with. In fact, everything is easy with Doctoc!

~ Jeff Russell

Chief Executive Officer Cornerstone Business Solutions
We have found Doctoc to be reliable well-designed software. The team at Doctoc is a pleasure to interact with, and is responsive to support and feature requests.

~ Paul M. Corsello, MD

Huron Gastro/Center for Digestive Care, Ypsilanti, MI.

Getting Started Is As Easy As 1-2-3

Schedule a Demo

We will walk you through the features of our services as many times as necessary.

Customize Your Platform

Select the services that are right for your medical practice. Our competitive pricing, cost-effective solutions and workflow efficiencies will help your clinic stay on budget

Set Up Your Practice

All we need is your clinic contact information to get started. We'll have your Doctoc account "good-to-go" in just a few days, not weeks. We offer a 14-day free trial, and there are NO long-term contracts

Our Commitment to Peace of Mind

Your clinic's information is protected with comprehensive HIPAA-compliance and end-to-end encryption.
Schedule A Demo

It's easy to get started.

Schedule a Demo

We will walk you through the features of our services.

Customize Your Platform

Select the services that are right for your medical practice.

Set Up Your Practice

All we need is the clinic contact information to get started.
Book A Demo

Frequently Asked Questions

Find Answers in Our FAQ: We understand that you may have questions, and we're here to help. Browse through our Frequently Asked Questions for quick, comprehensive answers to common inquiries about our services, policies, and more. If you don't find what you're looking for, feel free to contact us for further assistance.
Have more questions? See all FAQs

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