Advanced Healthcare Communications Platform For Today's Clinics
Works Across Platforms, No New Hardware Required
VOIP Phones

Computers
Smart Devices

Customized Clinical Communication Solutions
HIPAA Compliant Medical Phone Service & Fax
After-Hours Answering Service
HIPAA Compliant Two-Way Patient Texting
Virtual Medical Assistant

Designed by Healthcare Professionals
- EfficiencyStreamlined workflow and automation of tasks saves time and improves productivity
- AccuracyAccurate patient data and clinical information for better decision-making and patient care
- ComplianceAdherence to regulations and standards helps protect patient privacy and ensures highest standards of industry compliance
Efficiency And Savings Using Doctoc Services
Call-backs or responses to voicemails
Drop in call transfers or hold times
Improvement in patient responses
Overall savings for communication services!
Instant Visibility and Accountability. Nothing Falls Through The Cracks

- Monitor the status of outstanding patient requests or action items .
- Track the time taken to complete a task item.
- View top performers by department and employee level .
When you Have Effective Clinical Communication, Everyone Benefits

Happier Patients
Timely responses for both critical and non-urgent matters
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- No need to remember portal login credentials.
Your clinic number is all they need - Multiple options: Text, call or leave voice mail.
Never a busy signal or put on hold - Response times drop: Average 6min. to 38 sec

Happier Providers
Doctoc software filters out unnecessary phone calls and messages.
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- Easy to read, reply or forward patient messages with built-in alert systems
- One touch verified callback number with every message.
- Protected Caller ID when calling back patients or nurses. Provider’s number is never displayed.

Happier Staff
Doctoc software provides all the tools they need to make their work easier, and more productive.
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- Transcribed voicemails are 8X faster to read than listen.
- Tracking work item progress gives
confidence that nothing falls through the cracks. - Collaborative care avoids excessive workload on any single staff member

Happier Administrators
Doctoc dashboard provides an instant overview of clinic performance to make necessary adjustments to improve efficiency.
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- A quick glance shows who are working harder and faster
- Savings of up to 70% on monthly phone and answering service bills.
- Offload portions of clinic work to our professional Virtual Assistants for even greater savings.
All-in-One Clinical Communication Platform To Run An Efficient Medical Practice
HIPAA-Compliant Medical Telephone and Fax Service


Medical Answering Service
HIPAA-Compliant Messaging


Virtual Medical Assistant
What customers are saying
~ Richard Wedig
~ Jeff Russell
~ Paul M. Corsello, MD
Getting Started Is As Easy As 1-2-3

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Our Commitment to Peace of Mind
It's easy to get started.

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Frequently Asked Questions
What is Doctoc?
DocToc is an advanced, all-in-one Clinical Communications Platform specifically designed for medical clinics. It helps optimize clinic workflows through reliable and customized communication solutions.
How does Doctoc help streamline clinic operations?
DocToc automates end-to-end clinical communications, which enhances the efficiency of your practice. It manages everything from phone call handling and appointment scheduling to eligibility checks and prior authorizations.
What additional support does DocToc offer?
In addition to automation, Doctoc provides highly qualified and trained Virtual Assistants who can handle a variety of tasks, ensuring that your clinic maintains a personal touch when interacting with patients.
How reliable is Doctoc's platform?
Doctoc has a proven track record of reliability, ensuring your clinic’s communications run smoothly and without interruption. Our platform is designed to support the critical needs of medical clinics efficiently.
What kind of training do the Virtual Assistants have?
Doctoc’s Virtual Assistants are highly trained and well-qualified to handle a range of clinical administrative tasks, from patient communications to managing authorizations and scheduling.
Does Doctoc integrate with existing clinic systems?
Yes, Doctoc is built to integrate seamlessly with many existing clinical systems, ensuring minimal disruption and a smooth transition to our platform.