Virtual Medical Assistant (VMA)

Keep your practice running smoothly with HIPAA-certified medical virtual assistant.
Virtual Medical Assistant Girl writing on a desk wearing headset

Get qualified help from trained medical professionals.

Finding quality employees is never easy, tight labor market or not. Virtual medical assistants supplement your onsite team so you can maintain a consistent and high level of productivity – even when workload is high or staffing levels are low.
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We have been using the Doctoc app and their digital answering service for over three years for our cardiology practice. It handles calls flawlessly at our multiple locations in addition to many of its user friendly and valuable features. We are particularly... impressed with its ability to handle our very complicated STEMI call protocol, with multiple providers and hospitals, even better than the traditional answering service. Also their customer service is excelled.

~ Dr. Kumar Ravi, Cardiologist

AZ Heart Consultants

Screened. Trained. Qualified.

Virtual medical assistants aren’t much help if they aren’t qualified for the job. We hire medical professionals who are ready to get to work from Day One. Our virtual assistants are:
  • HIPAA trained and certified.
  • Medical professionals degreed in everything from nursing to radiology.
  • Experienced in their focus areas.
  • Ready for any task – administrative to complex.
Doctor smiling wearing eyeglasses

Ready to help, however you need it.

Virtual Medical Assistants

Get help with healthcare-specific responsibilities, including:
  • Medical scribing
  • Telemedicine consultations
  • Clinical administrative support
  • Insurance verification
  • Appointment setting
  • Prescription refill requests
  • EHR/EMR management

Administrative Virtual Medical Assistants

Take administrative tasks off your plate, including:
  • Phone calls
  • Schedule management
  • Research
  • Social media management
  • Data entry
  • Event management
  • Website updates

Customer Testimonials

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As an administrator overseeing three hospital clinic locations with multiple providers, I am impressed that the Doctoc system is easy to implement, improves our workflow, and our staff likes it.

~ Richard Wedig

Chief Clinic & Surgical Services Officer
Wickenburg Community Hospital
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As a consultant to hospitals and clinics, I highly recommend Doctoc. The software is simple to use and the Doctoc team is easy to work with. In fact, everything is easy with Doctoc!

~ Jeff Russell

Chief Executive Officer
Cornerstone Business Solutions
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We have found Doctoc to be reliable well-designed software. The team at Doctoc is a pleasure to interact with, and is responsive to support and feature requests.

~ Paul M. Corsello, MD

Huron Gastro/Center for Digestive Care,
Ypsilanti, MI.

See how clinics like yours are using Doctoc’s Virtual Medical Assistant
Meet with a Consultant