Our Virtual Assistants are your solution!

It is a challenge to recruit and retain top quality Clinic staff. Our Virtual Assistants will help solve your headache. We provide top-tier professionals to keep your clinic running smoothly at a fraction of the cost. These are your all-weather, skilled remote clinic staff members to fulfill your most demanding tasks.
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virtual medical assistant

What is a Virtual Medical Assistant?

A virtual medical assistant is a trained healthcare professional who works remotely to support your clinic’s administrative and clinical tasks. Unlike traditional in-office staff, a healthcare virtual assistant can provide the same level of efficiency—without the cost of full-time employment or overhead.

Don't Just Outsource, Integrate: Teamwork Wins.

Seamless collaboration between your in-house staff and the medical virtual assistant is crucial. Docot deploys not just skilled but dedicated medical virtual assistants who work directly within your clinic's protocols as defined by your administrator, and of course, according to your office hours only.

Screened. Trained. Qualified.

Virtual medical assistants aren’t much help if they aren’t qualified for the job. We hire medical professionals who are ready to get to work from Day One. Our virtual assistants are:
  • HIPAA-trained and certified
  • Experienced medical professionals
  • Works in collaboration with your clinic staff
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Fewer rings but a surge in prior-authorization? We understand!

Doctoc truly believes in strategic hiring and so understands your unique needs. Our virtual medical assistants are multi-skilled professionals capable of managing your clinic's varied demands efficiently, ensuring you get the right support and the best value for your investment, without overstaffing.
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Reshaping The Way The Clinics Function

Our Medical Virtual Assistants are highly skilled professionals with excellent communication and technical skills, little to none local accent and hands-on experience in EMR's. They bring efficiency without adding undue financial burden, and free you to concentrate on what matters most to you - delivering exceptional patient care.
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Work With Medical Talents Virtually

Our Virtual Medical Assistants are your trusted partners in delivering exceptional patient care. They seamlessly integrate into your existing team, handling a wide range of administrative and clinical tasks efficiently. From front office operation, records management, and chart preparation to quick eligibility verification and fast and accurate prior authorization, our dedicated resources are equipped to meet your clinic’s needs with precision.
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Work With Medical Talents Virtually

Our Virtual Medical Assistants are your trusted partners in delivering exceptional patient care. They seamlessly integrate into your existing team, handling a wide range of administrative and clinical tasks efficiently. From front office operation, records management, and chart preparation to quick eligibility verification and fast and accurate prior authorization, our dedicated resources are equipped to meet your clinic’s needs with precision.
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The Answer to Traditional Hiring or Meaningful Partnership

In today’s fast-paced medical environment, more clinics are choosing virtual medical assistants to stay agile, responsive, and efficient. Rising staffing costs, high turnover, and increasing patient demands make it harder than ever to maintain in-house coverage. That’s where a medical virtual assistant comes in—offering cost-effective, qualified support that scales with your practice.

Scalable Growth:

Start small or scale big. With Doctoc, adding a Virtual Medical Assistant is easier than ever at a small investment, unlike traditional hiring solutions.

Up to 70% Instant Cost Reduction:

Our promise is that we’ll reduce your direct operational costs and improve efficiency.

Dedicated Resources & Project Manager:

Unlike many competitors, Doctoc offers dedicated, pre-skilled candidates focused solely on your project, along with a dedicated manager for supervision and seamless communication.

All-in-One Virtual Assistant Solution:

Your trusted partner for top-tier virtual medical assistants handling everything from clinical to administrative tasks, including medical billing at a very competitive price.

Compliance & Security:

HIPAA is on our DNA. Built by healthcare experts, Doctoc is inherently HIPAA-compliant and exclusively dedicated to serving the healthcare practices. We can readily sign BAA with you.

Excellent Client References:

Hear the success stories firsthand of Doctoc’s virtual medical assistants from our prestigious clients. Enhanced efficiency, higher patient satisfaction, and transparent billing were achieved.

Top Tier Medical Virtual Assistants (MVA's)

Virtual Clinical Medical Assistant

Patient Chart Prep for the Provider for an upcoming office visit. Manage Inbound and Outbound patient calls. Manage Inbound Faxes. Summarize Lab, Radiology, and Pathology reports. Manage inbound and outbound referrals. Prescription refills (Provider approved and non-narcotic only)

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Virtual Medical Receptionist

Trust our Virtual medical phone receptionists to keep your lines of communication running smoothly. They manage calls, book appointments, verify customers’ insurance information, renew prescriptions (Provider approved, and non-narcotic only) and many.

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Virtual Medical Scheduler

Don’t waste precious time scheduling. Our medical virtual assistants will seamlessly coordinate with patients and providers to keep things efficient, minimize appointment cancellations, and improve patient flow and, therefore, revenues.

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Medical Billing Assistant

Our medical billers have been serving providers like you in various domains – from physicians to hospitals. Our team excels in industry-standard systems and ensures transparency and reliability in your financial processes and cash flows.

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Virtual Medical Coder

A Virtual Medical Coder ensures accurate management, assignment, and sequencing of medical codes. They keep your clinic compliant, helping you clarify information between physicians and clients for better documentation.

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Medical Virtual Scribe

A Medical Virtual Scribe ensures a positive work-life balance for the providers. They help physicians keep patient records by maintaining documents, charts, referrals, and procedures.

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How to Book a Medical Virtual Assistant

Recruitment And Deployment Of A Medical Virtual Assistant (MVA)

Decision to hire MVA

We will have an honest discussion with you, understand your Clinic. Workflow and help you decide how to best incorporate Medical Virtual Assistants as your Clinic remote staff members

We choose a suitable MVA

After thorough scrutiny and vetting, we select the perfect MVA to meet your needs. Only the top few make it through our selection. Next, you interview them and pick the ones you like

Meet your team

Meet your skilled medical virtual assistant team, guided by your dedicated account manager who supports you through every step of the onboarding process to meet your expectations

Begin your virtual relationship.

The Medical Virtual Assistant will quickly learn about your needs and begin working for your clinic so you can focus on patient care. It’s that simple—and it makes a real difference in patient care!

Frequently Asked Questions

Find Answers in Our FAQ: We understand that you may have questions, and we're here to help. Browse through our Frequently Asked Questions for quick, comprehensive answers to common inquiries about our services, policies, and more. If you don't find what you're looking for, feel free to contact us for further assistance.
Have more questions? See all FAQs

Hire Virtual Medical Assistants from Doctoc Today

Ready to improve patient care, streamline operations, and reduce overhead? Whether you need a virtual medical assistant, a virtual medical receptionist, or a full team of healthcare virtual assistants, Doctoc has the remote support professionals your clinic can rely on. Experience the Doctoc difference for yourself—schedule your free demo today!
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